Volunteer opportunity:
Trolley Platform Agent
Location:
78 1st Ave NE, Issaquah, WA 98027, USA
Event Date:
Expected
commitment:
Hands-on training (1.5 hours) + two weekend days a month (5-hour days) during the operating season (May-September).
About the role
The Trolley Platform Agent welcomes visitors, manages ticking and boarding, and provides ADA lift assistance. You will coordinate with the Conductor to ensure a safe platform and secure ramp for boarding and unboarding.
Acts as a primary point of contact for visitors at the Depot looking to ride the trolley, providing information on schedules, ticketing, and boarding procedures.
Manages the "gate" by selling tickets to walk-up visitors and scanning digital or physical passes to authorize boarding.
Manages the flow of visitors on the platform to maintain a clear path for passengers for the trolley’s arrival and departure.
Operates the wayside lift and coordinates the priority boarding of passengers requiring mobility assistance.
Communicates with the Trolley Conductor to confirm that all passengers are accounted for and the ramp is clear before the car departs.
Tagged As:
Trolley, Weekend, Long-term, Newbies welcome
Qualifications
- Enjoys greeting people and assisting them with riding the trolley.
- Must be able to pass a background check.
Interested, but not ready to commit? That's OK! Contact our volunteer coordinator with any questions at volunteers@issaquahhistory.org.​